All That Matters reserves the right to cancel a program (workshop or training) at any time. If All That Matters cancels a program, you will receive a full refund. No refunds or credit are issued for classes postponed due to weather – every effort is made to reschedule such classes. Some programs may have special cancellation policies; see individual workshop and training descriptions.
WHEN CANCELLATION NOTICE RECEIVED
(Prior to program start)
|Refund||100% registration fee||Up to 14 days|
|Credit only*||100% registration fee||From 14 days up to 3 days|
|Credit only*||50% registration fee||From 3 days up to 24 hours|
|No credit or refund||n/a||Within 24 hours|
You may cancel your appointment up to 24 hours in advance of your service.
Cancellations within 24 hours will be charged a $35.00 fee to the credit card or gift certificate on file.
If you sign up online, but have not checked-in at the Front Desk by 5 minutes prior to class your space will be released. If you preregister and are unable to make it, please leave a message at the front desk at least 5 minutes prior to class. Refunds are not available unless you call. For full yoga check-in policies, please visit the Yoga Schedule.
Thank you for your understanding. If you have any questions on the cancellation policies, please feel free to contact the Front Desk at 401-782-2126.